A referral takes under a minute — name, contact, nature of need, urgency.
A licensed behavioral health team plus care coordination across all conditions.
We stay in our lane — your client relationship stays yours.
Referrals flow both ways — when we spot a need you can serve, we send it back.
A simple, two-way promise.
We stay in our lane
We are not trying to become anyone’s physician, home care agency, or hospice provider. Your client relationship stays yours.
Referrals go both ways
When our team identifies a need you can serve, we refer back to you.
One accountable team
Every referral is reviewed by our clinical team and addressed appropriately, so you can refer with confidence.
In-person and virtual
Our licensed clinicians and counselors work inside senior living communities, not just over video.
Built for every referral channel.
Senior living staff
Clinical and community staff who see residents every day. We provide training on what to look for and a 60-second referral path — so the right residents reach support early, before a crisis.
GUIDE partners
Formal partner organizations with a defined referral workflow embedded in our existing relationship. We keep changes to your systems minimal and the handoff simple.
Community organizations
Home care, home health, hospice, senior living advisors, elder law, and PCPs. A trusted destination for referrals, confidence that we stay in our lane, and referrals back to you.
Already using GDS or MoCA? If responses indicate a need — refer to us.
Trusted by the teams who refer.
Vela helped us see a pattern that was affecting resident care, then gave us the clinical and operational context to act on it. That insight helped leadership make a physician coverage change that opened the door to better care options for residents.
Before Vela got involved, I felt overwhelmed and unsure what the next step should be. After one conversation, I had a care plan, an assessment completed, and a team helping me navigate what my loved one needed.
The difference with Vela is that support shows up during the moments when families are most anxious. When a resident was moving from IL to AL, Vela helped the family understand the care model, start behavioral health support, and feel confident their loved one would be supported through the transition.
Vela brought a clinical lens that helped us move beyond reacting to falls and start addressing root causes. After the medication review and changes, the resident stopped falling and remained stable — that is the kind of impact our teams need.