Notice of Non-Discrimination

Discrimination is Against the Law

Lifetime Redesign OT, PLLC and Integrated Senior Care P.C., d.b.a. Vela Health (“Vela Health”), complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)). Vela Health does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.

Vela Health provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:

  • Qualified sign language interpreters

  • Written information in other formats (e.g., large print, audio, accessible electronic formats)

Vela Health also provides free language assistance services to people whose primary language is not English, including:

  • Qualified interpreters

  • Information written in other languages

 

How to Request Assistance

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact:


Civil Rights Coordinator: Joe Malnar
Address: 12395 Olive Blvd. St. Louis, MO 63141
Telephone: 636-233-7249
Email: jmalnar@velahealth.com

 

How to File a Grievance

If you believe that Vela Health has failed to provide these services or has discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the contact listed above. You can file a grievance in person, by mail, or email. If you need help filing a grievance, Joe Malnar is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights: